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What Employee Shuttles teams need most
WHAT WE BUILD
Passenger transport operations
Shuttle Schedules
Departure times per loop and per stop, published and kept current.
Rider Notifications
Delay notes and stop changes sent to the riders who use that loop.
Route & Stop Maps
Stops, walking paths and landmarks shown the way riders actually find them.
Occupancy Tracking
Boarding counts per stop showing which runs are full and which have room.
Driver Assignments
Vehicles and drivers matched to loops, shifts and licence requirements.
Service Performance Reports
Punctuality, ridership and wait times for each site and shift.
Where Employee Shuttles teams lose time
A shuttle service is judged on the ten minutes before work. Riders arrive at a stop expecting a vehicle at a set time, drivers run a loop through traffic, and the transport manager answers complaints about missed runs. Most operators learn about a bad morning from the complaint, not from the schedule.
We build the schedule, the rider notice and the occupancy count together. Riders see the current arrival for their stop, drivers get an ordered run, and boarding counts show which loops are crowded and which can be combined. The manager argues with counts, not impressions.
01
Late runs reported by riders
The first sign that a shuttle is stuck in traffic is a rider complaint, because nobody in the office is watching the loop as it runs.
02
Empty buses on full routes
Two shuttles cross the same campus half full while a third stop waits, and nobody has counts to prove it.
03
Stop changes done by email
A shift change moves a pickup point, the notice goes to one group chat, and half the riders stand at the old stop.
HOW THE BUILD RUNS
OUR PROCESS
Step 01
Walk the workflow
We sit with the people who do the work and follow one job from first contact to final invoice. The gaps show up quickly once nobody is describing them from memory.
Step 02
Model the data
Bookings, orders, patients or jobs become one set of records with clear owners. We agree on the fields before any screen gets built.
Step 03
Build in stages
The costliest step ships first, usually the one where revenue or time leaks. Each stage goes live while the next one is being built.
Step 04
Hand over and support
Your team gets training, written runbooks and a support window. We stay close through the first month of real use, then step back.
SYSTEMS WE CONNECT TO
INTEGRATIONS
We build around what you already run. These are the systems we most often read from, write to, or replace one part of, without asking your team to start over.
Dispatch and reservation systems
Payment processors
ELD and telematics feeds
Accounting and billing exports
SMS and email providers
THE TARGET
<30s
Dispatch Time
Target time to assign a driver once a trip is booked.
THE EXPERIENCE
99.9%
Booking Uptime
Reservations and dispatch available through peak hours.
THE COVER
100%
Trip Records
Every completed trip logged and exportable for billing.
THE HANDOVER
24/7
Rider Visibility
Live status for riders, parents and coordinators.
OTHER SPECIALTIES
Transportation & Fleet
QUESTIONS & ANSWERS
Questions about Employee Shuttles
The questions that come up before a transportation & fleet engagement starts.
How do riders know the shuttle is running late?
A notification with the revised arrival goes to riders on that route, and the stop screen updates at the same time. Riders who are not told stop waiting and stop using it.
Can we see how full a route gets?
Yes. Boarding counts per stop and trip show which runs are over capacity and which have room to consolidate.
Does it support several employer sites?
Each site keeps its own routes, stops and hours, with a combined view for the transport manager.
Can riders see a stop without an app?
Yes. Stop pages work in a browser and can be shown on a screen at the location, so nobody has to install anything. The app is an option for regular riders, not a requirement.
How do you handle a shift change?
The schedule is edited in one place, and riders on the affected loop get the new time with the effective date. Drivers see the change on their next run rather than hearing it secondhand.
Can we compare a site's performance over months?
Punctuality and ridership are stored per trip, so any month can be compared with another on the same definitions. That makes a staffing or route argument easier to settle, and a change can be judged on more than one good week.
HOW WE HELP
The wider team behind this work
Most specialty builds draw on more than one service line. One team, one scope, no handoffs between vendors.
Talk to us about employee shuttles.
Tell us what your team runs today and where it breaks. A real person replies, usually the same day.
Start a conversation
Start a conversation
contact us
Let's Talk About Your Project
Scope the problem and its constraints
Review your current product and stack
Agree on timeline, team, and budget
Cover security and compliance needs
Plan integrations with your tools
Leave with a clear first milestone
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