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What EV Charging & Service teams need most
WHAT WE BUILD
Dealer & mobility platforms
EV Service Booking
Services reserve a bay and a charger for the expected session length.
Charger Installation Requests
Panel capacity, parking and photos captured before an installer is sent.
Battery & Diagnostics Records
Test results and fault history attached to the vehicle, not a folder.
Charging Session Support
Session start, stop and issues logged against the visit and the vehicle.
Home Charger Registration
Installed units registered to the customer with model, date and warranty.
Technician Scheduling
Staff qualified for high voltage work matched to the jobs that need them.
Where EV Charging & Service teams lose time
EV work brings questions a service desk did not used to get. A customer wants to know whether a charger can be fitted at home, how long a charge takes, or why the car reported an error overnight. Advisors used to engine service now field electrical questions while the bay schedule still has to run.
The system we build routes that work. Service booking can reserve a bay and a charger for the full session, installation requests collect the panel and parking details up front, and battery and charging records sit on the vehicle history for the next visit.
01
Charging time breaks the schedule
A vehicle needs a charge during the visit, and the bay is blocked longer than the job was booked for while the next car waits.
02
Install requests lack detail
A charger enquiry arrives with no photo of the parking or the panel, so the installer makes a site visit just to quote.
03
Battery history scattered
Diagnostic printouts and charging notes end up in different folders, so the next technician starts from scratch on the same fault.
HOW THE BUILD RUNS
OUR PROCESS
Step 01
Walk the workflow
We sit with the people who do the work and follow one job from first contact to final invoice. The gaps show up quickly once nobody is describing them from memory.
Step 02
Model the data
Bookings, orders, patients or jobs become one set of records with clear owners. We agree on the fields before any screen gets built.
Step 03
Build in stages
The costliest step ships first, usually the one where revenue or time leaks. Each stage goes live while the next one is being built.
Step 04
Hand over and support
Your team gets training, written runbooks and a support window. We stay close through the first month of real use, then step back.
SYSTEMS WE CONNECT TO
INTEGRATIONS
We build around what you already run. These are the systems we most often read from, write to, or replace one part of, without asking your team to start over.
Dealer management systems
Parts catalogs and fitment data
Payment and financing tools
Shop management software
Accounting exports
THE TARGET
40%
Faster Quote Turnaround
Target improvement after digitizing quote and approval steps.
THE EXPERIENCE
99.9%
Portal Uptime
Dealer and customer portals available during business hours.
THE COVER
<2s
Catalog Search
VIN and parts lookups that keep service desks moving.
THE HANDOVER
100%
Mobile Responsive
Showroom and service flows designed for phones first.
OTHER SPECIALTIES
Automotive & Mobility
QUESTIONS & ANSWERS
Questions about EV Charging & Service
The questions that come up before a automotive & mobility engagement starts.
Can booking account for charging time?
Yes. Services can reserve a bay and a charger for the expected duration, so a vehicle is not moved before the session is done.
How do installation requests get qualified?
A short form captures panel capacity, parking setup and photos. The request is routed to the right installer with the evidence attached, which cuts repeat site visits.
Do you connect to charger networks?
We integrate where the network provides access to session or status data. Where it does not, we track sessions in the service record instead of inventing live data.
Can you quote an install before an electrician visits?
A quote needs a few facts: panel size, distance to the parking spot, whether the supply is single or three phase, and photos of both. With those, an installer can price a standard job and flag the cases that need a survey first.
Do you track warranty on home chargers?
Yes. The unit is registered to the customer with its model, install date and warranty term, so a fault can be checked against coverage before a visit is booked. The same record shows which installer did the work.
What happens if a charge fails mid session?
The session is closed with the fault noted against the vehicle and the charger, and the bay is freed for the next job. If the same charger reports the fault twice, it is flagged for inspection instead of being handed to the next car.
HOW WE HELP
The wider team behind this work
Most specialty builds draw on more than one service line. One team, one scope, no handoffs between vendors.
Talk to us about ev charging & service.
Tell us what your team runs today and where it breaks. A real person replies, usually the same day.
Start a conversation
Start a conversation
contact us
Let's Talk About Your Project
Scope the problem and its constraints
Review your current product and stack
Agree on timeline, team, and budget
Cover security and compliance needs
Plan integrations with your tools
Leave with a clear first milestone
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